Writing
What we learn redesigning businesses around AI — the arguments, the trade-offs, and the things that keep turning out to be true.
AI agents are moving from experimental technology to essential business tools. Here's why this year marks a fundamental shift in how companies operate.
Fully autonomous AI sounds impressive, but the most effective business AI systems are designed with human oversight at their core. Here's why.
Three technology waves have arrived with the same promise and left most businesses where they started. Here's why this one is different, and what we're building for it.
